We're here to help
Contact iwa
For everything — signing up, schools, accounts or privacy — email our team and we'll pick it up from there.
What you can write to us about
Getting started
Signing up as a parent, adding a Child Record, or helping your child sign in.
Schools & organisations
Corporate subscriptions, staff set-up, CSV bulk uploads and Connect with Code.
Account help
Sign-in problems, PIN resets or a question about your child's account.
Privacy
Anything about your data or your child's data — read our Privacy & Data Protection notice too.
Quick answers first? Try our FAQ or the Privacy & Data Protection notice.